Shipping & Returns
Orders placed before 1 pm EST will ship the same day. Once your order ships, you will receive a notification and a tracking number. Orders are shipped Monday through Friday, excluding federal holidays.
Although we do our best to get your package delivered as early as possible, Bright Kids NYC’s packages are still subject to FedEx, UPS, and USPS delivery policies. Our staff can make recommendations, but cannot make guarantees, as to specific delivery dates.
Walk-in Book Purchases
A limited supply of our books are available for purchase in our tutoring office. Our current office hours are listed on the contact page for Bright Kids. We recommend calling or emailing in order to confirm desired books are in stock before arriving.
Order Cancellation Policy
Orders cannot and will not be cancelled once submitted. No exceptions under any circumstances. Orders cannot be modified after submission.